Returns – Canopy

Returns

Most of our handcrafted pieces are made to order at the time of purchase. For this reason, we unfortunately cannot accept returns or exchanges. If a piece arrives damaged in any way from shipping, please contact us at info@canopycollection.co within 48 hours to submit a claim and we'll make it right. We do not accept damage claims submitted more than 48 hours after delivery.

We understand it can be tough to know exactly how a piece will look and feel in your home when shopping online. That's why we strive to provide as much information as possible to help you choose the right piece for your space. If you ever have questions about materials, color, wood grain, size or any other detail, or would like to receive a materials sample for any of our producers, please reach out to us at info@canopycollection.co any time. We'd love to help.